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Careers at HELP USA

HELP USA’s vision is a country of empowered communities where everyone has a safe and stable place to call home.  We are one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.  Every year, we serve 25,000 people in our 54 programs and residences across five states, and we continue to grow. 

HELP USA runs homelessness prevention programs, manages emergency and transitional shelters, and builds and operates affordable permanent rental apartments. At HELP USA, we believe that creating and maintaining housing stability is the most important step towards a safer, happier, more productive life.

We hope you'll consider joining our team to help make our vision a reality!  

Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.


Employment Specialist (SSVF)

Site/Program: SSVF
Location: Bronx, NY


At HELP USA, we work to ensure that everyone has a place to call home. Weíre one of the nationís largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Overview

Our Supportive Services for Veteran Families (SSVF) program helps veterans and veteran families who are homeless or at risk of becoming homeless by providing a range of services that promote housing stability.† As Employment Specialist, youíll work with program participants to help them find and maintain permanent employment.†

Specific responsibilities will include:

  • Assessing program participantsí interests, educational and employment history, aptitude, and abilities in order to develop appropriate employment plans.

  • Providing vocational and educational counseling and referrals to job readiness, training, and placement programs that lead to full-time or part-time unsubsidized employment.

  • Facilitating education and employment readiness workshops including resume writing, preparing for the world of work, job interviewing skills, and securing childcare.

  • Developing and implementing strategies for workshop development, skills training, recruitment, referral and coordination of employment and training components for participants.

  • Maintaining a network of and serving as liaison with various employment, vocational and educational training programs and government offices.

  • Assisting participants in filling out employment applications and setting up interviews with potential employers and accompanying participants to interviews if needed.

  • Following up with employers regarding the status of job placements to ensure participantsí job retention.


  • Bachelorís degree required, preferably in Social Work or a related field.

  • Knowledge of the challenges faced by the homeless veteran population and supportive services available to successfully achieve the goal of permanent housing and self-sufficiency.

  • Prior experience in vocational training, employment search and placement, case management, assessment, counseling, and crisis intervention preferred.

  • Computer literacy, particularly with Microsoft Office applications.†

  • Knowledge and understanding of team concepts preferred.

  • Valid US driverís license preferred.

EOE. A Drug Free Workplace.

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