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Careers at HELP USA

HELP USA’s vision is a country of empowered communities where everyone has a safe and stable place to call home.  We are one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.  Every year, we serve 25,000 people in our 54 programs and residences across five states, and we continue to grow. 

HELP USA runs homelessness prevention programs, manages emergency and transitional shelters, and builds and operates affordable permanent rental apartments. At HELP USA, we believe that creating and maintaining housing stability is the most important step towards a safer, happier, more productive life.

We hope you'll consider joining our team to help make our vision a reality!  

Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.


LCSW / Client Care Coordinator Supervisor

Site/Program: Hamilton Hotel
Location: Manhattan, NY


At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Overview

We're looking for a dynamic, creative, flexile LCSW who is interested in working with young, single mothers and children under age five at a DHS-funded family shelter.  You'll lead a team of enthusiastic social workers who are assisting families with domestic violence and mental health counseling, working with special needs children, helping with mother/child bonding, and creating various projects and groups. You're someone who has great engagement skills, leads by example, and will serve as a role model and provide supervision for our LMSWs who are seeking LCSW certification. As needed, you may also function as a Client Care Coordinator, including coordination of services for an assigned caseload of clients. 


  • To be considered for this role, you must be currently registered as an LCSW.   

  • Creativity, experience with group work, and strong supervisory skills. 

  • At least one year supervisory experience strongly preferred.

  • Ability to maintain statistics using various programs and proficiency with Microsoft Office programs.


This position offers a highly competitive starting salary, a good benefits package (including an option for free health insurance for you and your family), and an opportunity for meaningful advancement as the organization continues to expand.  We pride ourselves on internal promotions. Our CEO started over 20 years ago as a case worker, and many of our leaders started in entry-level roles.

Join our team!

EOE. A Drug Free Workplace.

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