Share with friends or Subscribe!

Careers at HELP USA

HELP USA’s vision is a country of empowered communities where everyone has a safe and stable place to call home.  We are one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.  Every year, we serve 25,000 people in our 54 programs and residences across five states, and we continue to grow. 

HELP USA runs homelessness prevention programs, manages emergency and transitional shelters, and builds and operates affordable permanent rental apartments. At HELP USA, we believe that creating and maintaining housing stability is the most important step towards a safer, happier, more productive life.

We hope you'll consider joining our team to help make our vision a reality!  

Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.


Family Worker

Site/Program: HELP I
Location: Brooklyn, NY


At HELP USA, we work to ensure that everyone has a place to call home. Weíre one of the nationís largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Summary

HELP USA is looking for a Family Worker for one of our Day Care programs to work with parents to accomplish the parent education and parent participation objectives of the Head Start and/or State Preschool Program.† In this role, you will assist the programís Family Service Coordinator in the following areas:

  • Recruit children/families, interview applicants, complete applications, and maintain the site waiting list data.

  • Register new enrollees by completing intake forms, providing program information to parents, and assisting teachers in orienting parents to program requirements.

  • Help families receive appropriate social services by assessing family needs and developing, monitoring, and updating individual family plans; providing information about community resources to families; and assisting parents in making contact with relevant community resources.

  • Plan, schedule and conduct parent education programs and committee meetings.

  • Promote parent and community involvement and positive public relations for programs and services, and serve as a resource person to human service agencies including health, social service, and education.

  • Complete reports and maintain records in an efficient and effective manner.


  • Associates Degree in Social Services or Human Services

  • Two yearsí experience working with children and families

  • New York State Driverís license.

  • Ability to plan and implement parent education and parent participation in activities.

  • Knowledge of community social services agencies, early childhood education, and diverse cultures and life styles.

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System