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Careers at HELP USA

HELP USA’s vision is a country of empowered communities where everyone has a safe and stable place to call home.  We are one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.  Every year, we serve 25,000 people in our 54 programs and residences across five states, and we continue to grow. 

HELP USA runs homelessness prevention programs, manages emergency and transitional shelters, and builds and operates affordable permanent rental apartments. At HELP USA, we believe that creating and maintaining housing stability is the most important step towards a safer, happier, more productive life.

We hope you'll consider joining our team to help make our vision a reality!  

Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.


Employment Specialist

Site/Program: Genesis Homes
Location: Brooklyn, NY


At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Overview

HELP USA seeks an Employment Specialist whose primary goal is to help clients obtain permanent, unsubsidized employment.  The Employment Specialist works in conjunction with Case Managers to assess clients’ educational and employment history, interests, aptitudes, and abilities in order to develop employment plans for incorporation into the clients’ service plans.  Specific responsibilities will include:

  • Providing new clients with an overview of HELP USA’s employment program philosophy and services at client orientation sessions and/or individual intake meetings.

  • Utilizing HELP USA’s Job Readiness Curriculum to facilitate education and employment readiness workshops including resume writing, preparing for the world of work, job interviewing skills, securing childcare, etc.

  • Facilitating workshops on information related to transitional benefits, welfare to work benefits, and tax credit changes.

  • Providing educational and vocational counseling for clients, both individually and in groups. 

  • Referring clients to and acting as the liaison with HELP USA’s employment programs and other employment/vocational and educational training programs and government offices to facilitate job placement. 

  • Maintaining a network of government, training, and placement resources and contacts.


  • Education:

    • Bachelor’s Degree, or

    • Associate’s Degree with at least three years’ work experience in employment counseling, or

    • High School diploma or equivalent with at least five years’ experience in employment counseling, or

    • High school diploma or equivalent with at least seven years’ experience in a combination of employment counseling other related experience within the social services field

  • Excellent interpersonal, oral, and written communication skills

  • Valid US driver’s license

  • Computer literacy, particularly with Microsoft Office applications

  • Bi-lingual (English/Spanish) a plus

EOE. A Drug Free Workplace.

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