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Careers at HELP USA

At HELP USA, we work to ensure that everyone has a place to call home.  From our beginning in 1986 as a shelter for families in Brooklyn, we've expanded to become a national leader in the fight against homelessness.  We're one of the nation's largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.  we've helped over 500,000 people facing homelessness and poverty to build better lives.  

We envision a world where safe and stable housing is a starting point for everyone, because housing is the foundation for people to build better lives.

We hope you'll join our team and be part of making our vision a reality! 

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EOE. A Drug Free Workplace.


Safety Officer

Site/Program: Meyer
Location: Wards Island, Manhattan, NY

About Help USA

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Overview

As a Safety Officer, you'll help maintain a safe and secure environment at one of our transitional housing shelters that is located on Wards Island and provides temporary housing for men living with diagnosed mental illnesses. You'll be one of the first contacts with our residents when they enter one of our facilities. In addition to ensuring residents' safety, you'll help our residents feel welcome and set the tone for their stay. It is critical that you are alert, vigilant, and courteous to all residents and guests. Your responsibilities will include patrolling the facility and outside grounds, ensuring residents and guests are properly signed in, escorting visitors to proper destinations, conducting safety inspections, maintaining accurate documentation, and preparing incident reports when necessary.  

Requirements

  • New York State security guard license.

  • FDNY F-02 must be obtained within 30 days of hire, if not already possessed.

  • High School Diploma or equivalent preferred, but not required.

  • One year security experience, preferably in homeless services.

  • Work experience in residential facilities.

  • Experience and capacity to work with people experiencing homelessness or other disadvantaged people.

  • Strong relationship and customer service skills.

  • Computer literacy with Microsoft applications.

  • Bi-lingual (English/Spanish) preferred.

  • Ability to provide night and weekend coverage as needed.

 

EOE. A Drug Free Workplace.

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