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Careers at HELP USA

HELP USA’s vision is a country of empowered communities where everyone has a safe and stable place to call home.  We are one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.  Every year, we serve 25,000 people in our 54 programs and residences across five states, and we continue to grow. 

HELP USA runs homelessness prevention programs, manages emergency and transitional shelters, and builds and operates affordable permanent rental apartments. At HELP USA, we believe that creating and maintaining housing stability is the most important step towards a safer, happier, more productive life.

We hope you'll consider joining our team to help make our vision a reality!  

Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.


Social Worker

Site/Program: Veterans Aftercare Program
Location: Bronx, NY


HELP USA is one of the nationís largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.† With an annual operating budget in excess of $100 million, HELP USA currently serves 25,000 people per year in 52 programs and residences across five states and is continuing to grow. HELP provides 3,500 units of permanent and transitional housing as part of its 30-year commitment to families and individuals in need of safe, stable homes.

Position Summary

HELP USA has funding through Robin Hood Foundation for a Veterans Housing Aftercare program to help formerly homeless veterans transition to permanent housing and maintain housing stability.† As a Housing Aftercare Clinician†reporting to the Program Director, you'll†provide mental health and wellness counseling services to our veteran clients, who often have substance use and/or mental health disorders such as PTSD, anxiety, and trauma.† Services will include individual counseling, benefits coordination, service linkages to community resources, intensive care referrals, and others as needed.†

Major responsibilities will include:

  • Assessing and enrolling homeless shelter veterans for Brief Critical Time Intervention and employment services to remove barriers to long-term housing stability.

  • Providing mental health and wellness counseling and services, case management, and employment procurement for recently re-housed veterans.

  • Ensuring that veterans who need mainstream benefit programs (e.g. SSI/SSDI, SNAP, Medicaid, etc.) are assisted in navigating the appropriate resources to obtain these benefits, collaborating with SOAR-trained workers as necessary when working to obtain certain benefits.

  • Encouraging an array of integrated services and supports for veterans with substance abuse†disorders, mental health diagnoses, or co-occurring mental health and substance abuse†disorders,

  • Screening and encouraging appropriate treatment and supports for veterans who may have an intellectual developmental disability.


  • Masterís degree in Social Work, Mental Health Counseling or related field required, LMSW, LMHC, CASAC preferred

  • Minimum two yearsí experience delivering clinical crisis services preferred

  • Experience facilitating individual sessions, support groups and workshops

  • Experience in Client Centered Care, Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP),†Person Centered Planning (PCP). and Clinical Models preferred

  • Must have the ability to effectively listen and communicate with clients, other employees, and community partners, both orally and in writing

  • Must have the ability to travel extensively throughout NYCís five boroughs and be willing to work in a position which is mostly community-based (e.g. homeless shelters)

  • Experience working with and understanding veterans, veteran services and or homeless populations is a plus

  • Knowledge of AWARDS and CARES a plus

EOE. A Drug Free Workplace.

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