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Careers at HELP USA

At HELP USA, we work to ensure that everyone has a place to call home.  From our beginning in 1986 as a shelter for families in Brooklyn, we've expanded to become a national leader in the fight against homelessness.  We're one of the nation's largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.  we've helped over 500,000 people facing homelessness and poverty to build better lives.  

We envision a world where safe and stable housing is a starting point for everyone, because housing is the foundation for people to build better lives.

We hope you'll join our team and be part of making our vision a reality! 

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EOE. A Drug Free Workplace.


Program Assistant

Site/Program: Project Anchor
Location: Ronkonkoma, NY

About HELP USA

At HELP USA, we work to ensure that everyone has a place to call home. Weíre one of the nationís largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Summary

Project Anchor, located in Suffolk County, is our start-up, innovative Homeless Prevention Program focused on preventing imminently at-risk families from entering the shelter system.  The program enables intervention to stabilize an existing housing arrangement and prevent the loss of housing and also addresses risk factors to prevent future crises that could lead to the loss of housing and/or homelessness. 

As the Program Assistant for Project Anchor, youíll report to the Assistant Program Manager and help ensure the program runs smoothly by providing administrative support to and working closely with both the Executive Director and the Assistant Program Director.

Specific responsibilities will include:

  • Tracking program enrollment data and case closures, ensuring that new enrollments are appropriately identified and categorized in the database.

  • Providing support for ongoing and special projects and preparing required weekly and monthly program reports.

  • Supporting Financial Assistance Requests (FARs) by processing check requests, entering approvals in the database, updating the FAR status spreadsheet, securing checks in the on-site safe, and maintaining a log for signing checks in and out.

  • Interfacing with HELPís Central Office regarding processing and payment of FARs, in absence of the Document Specialist.

  • Answering phones and scheduling meetings, trainings, and interviews.

  • Coordinating volunteer and student intern schedules.

  • Providing backup to the Business Manager for new hire paperwork, payroll, petty cash, and maintenance of program inventory.

  • Assisting with creation of promotional materials, outreach letters, and other informational mailings.

  • Assisting with creation, editing, and dissemination of program forms.

  • Scheduling events and participating in program outreach efforts to community-based organizations in order to increase program enrollment.

Qualifications:

  • High School Diploma or equivalent with Bachelorís degree preferred.

  • At least 3 yearsí experience working in a not-for-profit.

  • Excellent organizational and time management skills to enable successful management of multiple tasks in a timely manner in a fast paced and demanding environment.

  • Ability to take the initiative, be dependable and resourceful, and pay keen attention to detail.

  • Strong verbal, writing, and negotiation skills.

  • Computer literacy, particularly with Microsoft Office applications, required; and a working knowledge of payroll timekeeping systems desirable.

  • Valid US driverís license a plus.

 

EOE. A Drug Free Workplace.

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