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Careers at HELP USA

At HELP USA, we work to ensure that everyone has a place to call home.  From our beginning in 1986 as a shelter for families in Brooklyn, we've expanded to become a national leader in the fight against homelessness.  We're one of the nation's largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.  we've helped over 500,000 people facing homelessness and poverty to build better lives.  

We envision a world where safe and stable housing is a starting point for everyone, because housing is the foundation for people to build better lives.

We hope you'll join our team and be part of making our vision a reality! 

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Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.


Assistant Safety Monitor Supervisor

Site/Program: Homebase Service Area 2
Location: Bronx, NY

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home.  We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.  With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.  We hope that you will consider joining our team in the fight against homelessness.

What You'll Do

As an Assistant Safety Monitor Supervisor with HELP USA, you'll oversee Safety Monitors on a shift at your assigned location.  A member of our Safety Team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Team helps our residents feel welcome and sets the tone for their stay. It is critical that our Safety Team members are alert, vigilant, and courteous to our residents. Responsibilities include patrolling facility grounds, ensuring residents and guests are properly signed in, escorting visitors to proper destinations, conducting unit inspections, maintaining accurate documentation and preparing incident reports when necessary.

Supervisory responsibilities will include:

  • Supervising Safety Monitors on duty to ensure adherence to policies and procedures.

  • Assisting in development of training sessions for Safety Monitor Staff.

  • Documenting individual staff problems as necessary.

  • Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc.

Schedule

You'll have a consistent, 40-hour per week schedule in the same location with the same 2 days in a row off each week.

What You Bring

  • New York State Security Guard License.

  • FDNY F-02.

  • Must be able to acquire FDNY F-80 - Fire Coordinator/ Fire Guard certification within 6 months of hire date.

  • High School Diploma or GED preferred, but not required.

  • Experience or ability to work with people experiencing homelessness.

  • Computer literacy with Microsoft applications required.

  • Prior supervisory experience preferred.

We Have Great Benefits!

  • Health insurance through Cigna, including dental and vision, with an option that covers entire family with no employee contribution

  • Generous Paid Time Off!

    • 3 weeks annual vacation accrues from Day 1

    • 4 weeks vacation per year starting after 4 years

    • 12 paid holidays, 3 paid personal days7 paid sick days

  • 401k with Company contribution even if employee doesn't contribute

  • Tuition Reimbursement

  • Flexible Spending Account for health care and dependent care expenses

  • Short-term and long-term disability

  • Life Insurance

  • Employee referral bonuses

 

EOE. A Drug Free Workplace.

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