Logo

Share with friends or Subscribe!

Careers at HELP USA

At HELP USA, we work to ensure that everyone has a place to call home.  From our beginning in 1986 as a shelter for families in Brooklyn, we've expanded to become a national leader in the fight against homelessness.  We're one of the nation's largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.  we've helped over 500,000 people facing homelessness and poverty to build better lives.  

We envision a world where safe and stable housing is a starting point for everyone, because housing is the foundation for people to build better lives.

We hope you'll join our team and be part of making our vision a reality! 

Check out this video! 

Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.


Case Manager

Site/Program: Woodycrest Supportive Housing
Location: Bronx, NY

About HELP USA

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Overview

As a Case Manager with HELP USA, you’ll provide case management and crisis intervention services to residents in one of our supportive permanent housing programs with a goal of promoting independent living skills, increased housing stability, and well-being. Specific responsibilities will include:

  • Conducting assessments, formulating individualized service plans, and providing referrals and on-going support to assist tenants in developing skills and achieving personal goals associated with housing stability and well-being.

  • Serving as the foundation of the supportive services made available to tenants, such as connecting them to community-based services and resources that are aligned with their ISP.

  • Facilitating a range of support groups and workshops designed to help tenants live as independently as possible.

  • Serving as a liaison with medical, mental health and substance abuse providers to ensure a level of care that the consumers deserve.

  • Providing assistance with educational and employment linkages.

  • Helping tenants overcome barriers that may affect the timely submission of monthly rent.

  • Working with property management to support tenants in all aspects of maintaining permanent housing

  • Advocating for and with residents in all aspects of their lives, and offering (but not imposing) assistance.

Requirements

  • Master’s Degree in Social Work or a related field required.

  • CASAC certification desired, but not required.

  • Minimum two years’ experience in delivering clinical crisis services.

  • Experience in case management, assessment, counseling and crisis intervention preferred.

  • Experience in Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP) and Person Centered Planning (PCP) preferred.

  • Knowledge of AWARDS and CARES a plus.

  • Computer literate, specifically with Microsoft applications, required.

EOE. A Drug Free Workplace.

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System