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Careers at HELP USA

HELP USA’s vision is a country of empowered communities where everyone has a safe and stable place to call home.  We are one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.  Every year, we serve 25,000 people in our 54 programs and residences across five states, and we continue to grow. 

HELP USA runs homelessness prevention programs, manages emergency and transitional shelters, and builds and operates affordable permanent rental apartments. At HELP USA, we believe that creating and maintaining housing stability is the most important step towards a safer, happier, more productive life.

We hope you'll consider joining our team to help make our vision a reality!  

Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.

 


Senior Facilities Inspector

Site/Program: Central
Location: Manhattan, NY

About HELP USA

HELP USA is one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.  With an annual operating budget in excess of $100 million, HELP USA currently serves 25,000 people per year in 52 programs and residences across five states and is continuing to grow. HELP provides 3,500 units of permanent and transitional housing as part of its 30-year commitment to families and individuals in need of safe, stable homes.

Position Overview

Working under the supervision of the Vice President of Facilities Management, the Senior Facilities Manager is responsible for inspecting facilities operated by HELP USA to assess compliance with all relevant laws, regulations, directives from government oversight agencies, and HELP USA policies and procedures relating to physical plant maintenance and safety.  These obligations vary based on how each project was financed and the government and/or regulatory oversight the project is subjected to.  The HELP USA portfolio includes transitional housing and shelter, permanent leased housing, and office spaces rented for the purpose of serving our clients.  The Senior Facilities Manager assesses the physical facilities of HELP USA programs using uniform inspection tools that address all relevant laws and regulations as well as HELP USA’s own standards; generates reports that summarize the inspection findings; communicates the expectations and inspection findings to both program staff and senior management; and works closely with the Vice President of Facilities Management to develop remediation plans for conditions identified.

Duties and Responsibilities:

  • Performs on-site inspections of new and existing buildings to assess compliance with adopted codes, ordinances, and regulations as well as industry-standard practices. Develops and deploys structured inspection tools to accomplish this task.

  • Verifies that structures are constructed in accordance with the approved submitted plans and specifications.

  • Provides consultation to program managers to improve building maintenance. Documents conditions of buildings and reports on conditions to Vice President of Facilities Management and other executive managers.

  • Develops corrective action plans and oversees their execution to address conditions in HELP USA properties.

  • Responds to requests from program and executive managers to inspect urgent or emergent building conditions and advise/execute remediation of the conditions.

  • Collects and maintains in a systematic and retrievable fashion all building inspection reports generated by oversight agencies, funding bodies, investors, etc., as well as documentation of efforts made to remediate any identified conditions.

  • Collects and maintains in a systematic and retrievable fashion capital needs assessments and capital improvement projects for all HELP USA properties.

  • Ensures that vendors and maintenance staff secure needed permits to perform work on buildings and that the work is performed in a safe manner consistent with regulations and industry-standard practices.

  • Inspects HELP USA properties on a routine basis to ensure that appropriate permits and maintenance contracts are in place on all relevant building mechanical systems and to to assess the local maintenance team’s compliance with the property’s preventive maintenance schedule. Advises the Vice President of Facilities Maintenance on the adequacy of the preventive maintenance plan for each building.

  • Generates reports describing these activities for Board and Management meetings.

Requirements

  • Four or more years of professional experience in a construction trade.

  • Experience as a building inspector or plan reviewer is highly desirable.

  • Familiarity with HUD’s Housing Quality Standards is required.

  • An associate’s or bachelor’s degree in a relevant discipline from an accredited college or university is preferred.

  • Interpersonal skills in building relationships and negotiating solutions.

  • Ability to clearly communicate verbally and in writing.

  • Ability to use spreadsheets and databases to perform the job functions.

  • Applicants must have a valid US driver's license.

  • Candidates will be required to work outside of normal working hours to respond to emergencies.

  • This position requires travel, including interstate travel, up to 80% of the employee’s time.

EOE. A Drug Free Workplace.

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