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Careers at HELP USA

HELP USA’s vision is a country of empowered communities where everyone has a safe and stable place to call home.  We are one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.  Every year, we serve 25,000 people in our 54 programs and residences across five states, and we continue to grow. 

HELP USA runs homelessness prevention programs, manages emergency and transitional shelters, and builds and operates affordable permanent rental apartments. At HELP USA, we believe that creating and maintaining housing stability is the most important step towards a safer, happier, more productive life.

We hope you'll consider joining our team to help make our vision a reality!  

Filter, search, and sort our current openings below. 

EOE. A Drug Free Workplace.


Outreach Specialist

Site/Program: Homebase Service Area 6
Location: Bronx, NY


HELP USA is one of the nationís largest homeless services providers and low-income housing developers serving at-risk populations including families, veterans, and survivors of domestic violence.† With an annual operating budget in excess of $100 million, HELP USA currently serves 25,000 people annually in 54 programs and residences across five states and is continuing to grow. HELP provides 3,500 units of permanent and transitional housing as part of its 30-year commitment to families and individuals in need of safe, stable homes.

Position Overview

As part of New York Cityís plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention Community Resource Centers throughout New York City. Homebase programs are designed to assist families and individuals who are homeless or at imminent risk for becoming homeless to develop a plan for long-term housing stability. Homebase helps clients navigate the complicated eviction process, offers financial and money management counseling, helps clients obtain public benefits, provides short-term financial assistance, and helps with relocation if necessary.

As Outreach Specialist with Homebase, youíll assist families who are at-risk of homelessness or who are already homeless with services to ensure housing stability in permanent housing.† Youíll coordinate services and activities to find and engage those most in need of assistance and those who can benefit the most from Homebase services.†† And youíll also conduct outreach, pre-screenings, household assessments, community presentations, and direct services to support the householdís housing stability.†

Your responsibilities will include:

  • Maintaining constant contact with community partners to engage clients who are at risk of becoming homeless in order to connect them to resources to ensure housing stability.

  • Developing effective, trusting relationships with identified clients with a focus on facilitating housing placement, stability, and independence.

  • Attending community meetings and events to organize and conduct local informational events in order to provide information about Homebase resources to organizations and community members.

  • Conducting pre-screening and assessments of clients.


  • High School Diploma or equivalent required; Associates Degree preferred.

  • Experience working with challenges faced by those that are at risk of homelessness.

  • Bilingual (English/Spanish) fluency is required, as many of our clients are native Spanish speakers.

  • Prior experience in outreach, case management, assessment, counseling and crisis intervention preferred.

  • Knowledge of CARES a plus

  • Computer literacy, particularly with Microsoft Office applications.

  • Knowledge and understanding of team concepts preferred.

  • Valid US Driverís License preferred.

EOE. A Drug Free Workplace.

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