Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

What You'll Do

As a Safety Monitor Supervisor with HELP USA, you'll oversee Safety Monitors at your assigned location. A member of our Safety Team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Team helps our residents feel welcome and sets the tone for their stay. It is critical that our Safety Team members are alert, vigilant, and courteous to our residents. Responsibilities include patrolling facility grounds, ensuring residents and guests are properly signed in, escorting visitors to proper destinations, conducting unit inspections, maintaining accurate documentation and preparing incident reports when necessary.

Supervisory responsibilities will include:

• Supervising Safety Monitors and Assistant Supervisors on duty to ensure adherence to policies and procedures.

• Assisting in development of training sessions for Safety Team

• Ensuring minimum daily staff coverage.

• Documenting individual staff problem as necessary.

• Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc.

Schedule

You'll have a consistent, 40-hour per week schedule in the same location with the same 2 days in a row off each week.

What You Bring

• New York State Security Guard License

• High School Diploma or GED, however extensive security an/or military experience may be accepted in lieu of a High School Diploma

• Experience or ability to work with people experiencing homelessness

• Experience supervising staff

• Strong interpersonal skills.

• Computer literacy with Microsoft applications

We Have Great Benefits!

• Health insurance through Cigna, including dental and vision, with an option that covers entire family with minimal employee contribution

• Generous Paid Time Off

• 401k with Company contribution even if employee doesn't contribute

• And More!

Compensation: $22/hr

EOE. A Drug Free Workplace.